Fortunate One Reviews

Based on the information I found, Fortunate One is an online store that has received mixed reviews from customers. Some customers have praised the quality of the products and the speed of delivery. However, others have reported issues with the return policy and the customer service. There are also reports of customers receiving wrong orders or not receiving their orders at all. Please note that these are individual experiences and may not represent the experience of every customer. It's always a good idea to do thorough research before making a purchase from any online store.

"Fortunateone.com" is an online store that offers a variety of products. The website has a section for Order Issues, Payments & Promos, Product & Stock, Returns & Refunds, and Technical issues. They also provide services like cancelling gift vouchers and orders, and changing your order. They have a Customer Care team that can be contacted for various issues including customs issues, incorrect items in your order, missing an item from your order, order verification and fraud checks, and out of stock items post-order. However, the reviews about the company and its products are mixed. Some customers have praised the quality of the dresses and the quick delivery. On the other hand, some customers have reported issues with returns and refunds, poor quality of products, and customer service. It's important to note that these are individual experiences and may not represent the experience of all customers.

Fortunate One is an exclusively online retailer that offers a variety of women's clothing. Some of the popular products on their website include the Gleaming Gaze Maxi Dress Blue, Bella Off-Shoulder Maxi Dress Pink, Picnic Date Satin Maxi Dress Pink, Glowing Goddess Maxi Dress Lime, and Sunlit Reflections Halter Maxi Dress Yellow. Other notable items are the Lavender Love Mesh Maxi Dress Purple, Your Promises Maxi Dress Blue, Winery On The Coast Maxi Dress Green, and Intergalactic Off-Shoulder Maxi Dress Brown. They also have the Twinflames Maxi Dress Pink, People Watching Maxi Dress Rose Pink, and The One That Got Away Maxi Dress White. These are just a few examples of the popular products available on Fortunateone.com.

Fortunate One accepts various payment methods including Visa, MasterCard, American Express, PayPal, AfterPay and Fortunate One store credit. They take your payment security very seriously so be assured that your details are safe with them. They do not accept payment via cheque or Cash On Delivery.

At Fortunate One, once you click 'Submit Order' during the checkout process and your payment is successfully received, you will get a confirmation email. If you checked out with your account, you can also check the status of your order by logging into your account dashboard. All orders are normally processed and packed within 24 hours of placement, excluding weekends and public holidays. Orders received before 2pm PT Monday to Friday, will be sent out the same day. However, during busy periods, such as around the holidays, there may be a minor postal delay. If you choose to pay with AfterPay, you will be charged the first instalment at the time of purchase and the remainder will be debited over the next 6 weeks. Payment is arranged between you and AfterPay. AfterPay will provide you with the full payment schedule as you complete the purchase. Please note that late fees apply if you fail to make a payment.

Fortunate One offers returns for store credit within 21 days of package delivery for all full-priced items. This store credit is valid for 12 months. It is their store policy that refunds will only be offered in the case of manufacturing faults. Merchandise must be returned within 21 days of package delivery in their original unworn and unwashed state, with garment and swing tags still attached. Any products marked as 'Final Sale' cannot be returned. All footwear returns must include the original shoebox in its original condition. Due to hygiene concerns, certain items such as intimates, hair accessories, hats, earrings, cosmetic/beauty products, and Undercover Style Helpers cannot be returned. If you paid for shipping at the time of your original order, you will not be credited the cost of shipping as part of your return. They aim to process returns within 3 business days of receipt at their warehouse.

For returns from the USA, Fortunate One offers several easy return options. You can select Happy Returns to drop your return off at a Return Bar near you. You will be issued a QR Code to present at the Return Bar; you do not need to repackage the return. Your return will be processed at the Return Bar. Alternatively, you can purchase a prepaid, trackable shipping label to print and affix to your return package. Drop it off at your local Post Office or Box and they will process it once received at their warehouse. Please note that Fortunate One is not responsible for the cost of return shipping.

As for the shipping policy, Fortunate One offers free shipping on all US orders over $100.

The contact information for Fortunate One is as follows: You can reach them by phone at +1-310-733-1127 from Monday to Friday: 9:30am-5:00pm AEST. For general inquiries, you can email them at hello@fortunateone.com.